Joy Shutters-Helbing is well known in the Salesforce Community with varying titles from Community Group Co-Leader to #AwesomeAdmin Trailblazer. There is one thing Joy is best known for, and that’s support. Joy is someone who is always looking to support someone’s career in the Salesforce ecosystem, whether they’re tenured or just beginning. A previous colleague of Joy amplifies this by sharing that “Joy not only patiently explained anything [they] needed to know, but made sure that [they] knew it. From reporting to fields to eventually an entire data migration, Joy happily passed along an expert Salesforce knowledge base that most can only dream of. Any request or issue that was beyond my knowledge was expertly addressed right away. And on top of all that, [they] learned a lot about what it means to be a smart and accomplished woman in the tech world.” We were lucky enough to connect with Joy briefly over her time in the Salesforce Community, and as a female leader:
Can you tell me a bit about what you do in the Salesforce Community and what your role is?
I have four titles in the Salesforce Community: Chicago Community Group Co-Leader, MVP Office Hours Co-Host, Salesforce MVP, #AwesomeAdmin Trailblazer (aka GoldenHoodie Award). I work to connect people and their aspirations to others and to job opportunities in the community. Additionally, I enjoy helping others rise above their own challenges and overcome hurdles.
As a female leader, what has been the most significant barrier in your career?
Not being taken seriously and my experience being dismissed.
Who inspires/inspired you and why?
I'm inspired by many, by actions that send ripples through a network or opens doors for others.
What are some of the characteristics of a good leader?
A Good Leader promotes growth, supports strengths, gives credit, inspires excellence.
What advice would you give to the next generation of female leaders?
Share your story, document your successes, build your network, keep that resume fresh, drive improvement in yourself and others whatever your role.
What is your proudest accomplishment?
Being a mom and mentor.
Where will we find you on a Saturday morning at 10 a.m.?
Most likely walking our dog Taco.